Questions?

Frequently Asked Questions

We kindly ask guests to follow a smart casual dress code. Neat, clean and tidy attire is required at all times. Entry may be refused at the discretion of our hosts if attire or personal presentation is considered too casual or inappropriate.

Bookings are recommended, but we also welcome walk in guests.

Bookings are available through our website or please call us on 8070 9755.

You can book up to 9 guests through our website. For bookings of 10 or more, please enquire on our functions page or call us on 8070 9755.

All bookings are initially for 4 hours. For shorter or longer periods, please call us on 8070 9755.

Bookings are held for 15 minutes past your reservation time. If you haven’t advised us of your delay, your table will be forfeited. We reserve the right to re-allocate unused tables.

Please use the email confirmation that was sent to you after making the booking to cancel or alternatively give us a call on 8070 9755. To adjust your booking, please call us on 8070 9755.

Yes, please let the staff know when ordering what your dietary requirements are and we will do our best to accommodate you.

Street parking is available in surrounding streets.

YES! We have a beer garden where dogs are allowed. Please ensure they are on a leash.

Yes all levels are accessible by lift via Wigram Road. Please call ahead to check entryway sizes.

Please email us on office@theharold.com.au
so that we may check if anything has been found.

Minors are allowed if accompanied by a parent or legal guardian. Minors are not permitted in bar areas, or in gaming areas. It is the client’s responsibility to ensure Hotel Management are aware of minors attending. Any guest’s underage without valid identification may be asked to leave at the Managers discretion.